Vendor and SaaS shutdown response

A vendor shutdown or acquisition ends your access on the vendor's timeline, not yours. Productiv gave its customers four days of notice and then destroyed their data, and it is not an isolated event. Vendors across the category are disappearing, getting acquired, and sunsetting products.

An orphaned customer loses two things at once: the data the tool held, and the renewal calendar the tool was keeping. The decisions that tool powered still have to get made. The renewals it was helping you time still arrive. The work does not pause because the vendor did.

We rebuild the capability from records you still hold. Your identity provider, your expense and accounts payable data, your contract files, and your procurement records still describe your estate, so we reconstruct the inventory, the spend, the owners, and the renewal calendar from sources the failed vendor never controlled.

We map what the dead tool was doing, function by function, and identify what fills each function now, whether that is another tool you already own, a replacement, or an internal build. Then we run the transition, so you come out with the visibility restored and the near-term renewals handled rather than a gap that widens while you decide.

Every shutdown strands a different capability on a different timeline, so we work from what your specific vendor did and what you still hold rather than a standard recovery script. We put the renewals inside the next 90 days first, because those are the decisions a lost tool makes expensive. You keep your data because it was always yours, and you get the capability back without waiting on anyone else to exist.