For former Productiv customers

    Productiv has shut down. Here is what former customers need to know.

    Productiv terminated customer access on August 5, 2026 and permanently destroyed all customer data, including backups. If you ran renewals and true-ups on Productiv, the calendar you relied on is gone, while the renewal dates it tracked are still coming. This page is the short version of what to do now, and how StackIQ rebuilds that ledger from systems you still control. For the full account, read what to do after the Productiv shutdown.

    Feature Comparison

    FeatureStackIQProductiv
    Semantic overlap mapping (feature-level)
    Business context in recommendations
    True-up tracking alongside renewals
    AI replacement intelligence
    Ledger rebuilt from your own systems of record
    Data exportable any time, no lock-in
    Time to renewal calendar restored5 daysn/a
    Read-only by default
    SOC 2 Type II + ISO 27001
    Mid-market pricing (200 to 5,000 FTE)
    Employee experience (EX) surveys
    01

    What happened, briefly

    Productiv announced on August 2, 2026 that it would sunset its platform. It terminated customer access on August 5, and ceased operations the following day. Its own notice states that all production systems, data stores, and backups were permanently destroyed, and that no customer data was retained. There is no export path and no archive to request.

    The wind-down is being handled through a third-party administrator under an assignment for the benefit of creditors dated June 25, 2026. Creditors and former customers with claims have until December 22, 2026 to file them. If Productiv held a prepaid balance or owed you a service credit, that is the deadline to calendar.

    We are not going to speculate about why it happened. The facts that matter for you are simpler: the data is gone, and the renewals it was tracking are not.

    02

    The rebuild playbook: renewals first, not inventory

    The instinct after losing a SaaS management tool is to rebuild the full application inventory. That is the wrong thing to do first. Discovery breadth can be rebuilt over months. Renewal visibility cannot wait, because notice windows are closing right now, and a renewal you miss auto-renews at last year's terms.

    So StackIQ starts at the other end. We reconnect the systems that actually hold your commitments: SSO for who has access, the expense feed for what you are paying, and procurement for what you signed. From those three, your renewal and true-up calendar is restored within five days, with dates, owners, and amounts attached.

    Overlap and utilization analysis follow from there. They are worth doing, and StackIQ does them well, but they are the part that can take weeks to sharpen without costing you a missed window in the meantime. First you close the renewal risk. Then you optimize.

    03

    Why the rebuild is even possible

    Productiv built its data on one thing: a direct API connector to each application, with the resulting picture living inside Productiv. When the company went away, so did the picture, because it existed nowhere else.

    StackIQ is built the other way around. The ledger is assembled from your own systems of record (SSO, expense, procurement, and contract repositories), plus direct vendor APIs where they exist. Those systems belong to you, so the picture can always be rebuilt from them, and your data is exportable at any time.

    That is the difference that matters after a shutdown. A tool that is only as durable as its vendor is a single point of failure. A tool that reads from systems you already own is not.

    04

    Semantic vs. category. The difference in practice.

    Productiv detected overlap by category match. StackIQ detects overlap by feature-vector match plus business context. The short version is the test we use most:

    Slack and Google Chat are both messaging tools by category. Category-based detection flags them as overlap. The recommendation is technically correct and operationally useless; your engineering team will not switch to Google Chat. StackIQ factors in the 94/4 DAU split and points to downgrading the Workspace tier instead.

    The pattern repeats across the portfolio. Category-based recommendations get rejected by app owners; feature-and-context recommendations survive the conversation. The downstream metric asset management teams care about, recommendations actually retired, separates the two approaches.

    05

    Renewals plus true-ups, on one calendar

    True-ups for Microsoft, Adobe, Oracle, and SAP are quarterly events with the same financial weight as annual renewals. Most SAM tools treat them as separate workflows or hand them to procurement. StackIQ tracks both on the same 90-day calendar, with the same overlap and utilization context attached.

    For a 1,500 FTE company that means the next Microsoft true-up surfaces 90 days out, with the seat-creep numbers already attached, alongside the SaaS renewals on the same screen. The over-deployment does not land as a surprise quarterly bill.

    Frequently Asked Questions

    Start with renewals, not inventory. Reconnect the systems that hold your commitments (SSO, expense, and procurement) and rebuild your renewal and true-up calendar first, because notice windows are closing now and a missed renewal auto-renews at last year's terms. StackIQ restores that calendar within five days, with dates, owners, and amounts attached. Overlap and utilization analysis are worth doing, but they can follow once the immediate renewal risk is covered.

    Vendor durability

    Your data, your control.

    You own your data, and you can export all of it any time, in open formats. There is no lock-in, no data hostage, no exit fee.

    StackIQ is self-serve intelligence, not a managed service. There is nothing to migrate away from and nothing that breaks when a vendor changes hands, changes strategy, or shuts down. The picture of your stack is built on records you already control: your contracts, your spend, your identity provider. If we vanished tomorrow, you would still have everything that matters.

    And it is held to an enterprise standard. StackIQ is SOC 2 Type II and ISO 27001 certified, read-only by default, and it never touches your customer data or PII.

    SOC 2 Type IIISO 27001Read-only by defaultSee our security posture →

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