Privacy Policy

    Learn how we collect, use, and protect your personal information.

    Last updated: September 2025

    Introduction

    At Solutioneers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    Information We Collect

    Personal Information

    We may collect personal information you provide directly to us, including:

    • Name and contact information
    • Email address
    • Phone number
    • Company information
    • Professional details

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information, including:

    • IP address
    • Browser type and version
    • Operating system
    • Pages visited and time spent on our site
    • Referring website

    How We Use Your Information

    We process your personal information based on the following legal bases:

    • Contract: To provide and maintain our services.
    • Consent: To send marketing communications where you have opted in.
    • Legal obligation: To comply with laws and regulations.
    • Legitimate interests: To improve our website and services, communicate with you, and prevent fraud.

    Information Sharing and Disclosure

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

    • Service Providers: Cloud hosting, authentication, analytics, and communication vendors who support our operations (e.g., Supabase, Netlify, Google Workspace, GitHub).
    • Legal Requirements: When required by law or to protect our rights, property, or safety.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

    Data Security

    We implement technical and organizational measures such as encryption, access controls, and regular audits to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is fully secure, but we strive to use industry best practices.

    Your Rights

    Depending on your location, you may have rights including:

    • Access to your personal information
    • Rectification of inaccurate information
    • Erasure of your personal information
    • Restriction of processing
    • Data portability
    • Objection to processing
    • Withdrawal of consent (for marketing communications)

    You can exercise these rights by contacting us at the address below.

    Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website. In jurisdictions where required, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. You can also manage preferences through your browser settings.

    Data Retention

    We retain your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. For example:

    • Customer account data: retained for the duration of the business relationship and up to 3 years after termination.
    • Marketing contact data: retained until you opt out or withdraw consent.
    • Employee and contractor data: retained as required by applicable employment or tax laws.

    Children's Privacy

    Our services are not directed to children under the age of 13 in the United States or under 16 in the EU/EEA. We do not knowingly collect personal information from children.

    International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information during such transfers.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

    Contact Us

    If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

    Solutioneers Inc.

    Seattle, WA, USA

    Email: privacy@stackiq.co